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Edgenet Earns Silver Stevie Award at 2016 American Business Awards

Nashville SaaS provider Edgenet honored for excellence in customer service


NASHVILLE, Tenn. – WEBWIRE

Edgenet is one of four Tennessee companies, and one of only two Nashville-based companies, to be named a 2016 American Business Award winner.

Leading Nashville SaaS provider software company Edgenet was recently presented with a Silver “Stevie® Award” for Customer Service Department of the Year at the 14th annual American Business Awards.
 
Edgenet received its silver accolade in the “Customer Service Department of the Year ­– Computer Software – less than 100 employees” category for its superior customer services initiatives implemented in 2015.
 
“For us, customer service is more than just providing a ticket number or a hotline—it’s about building long-lasting relationships that ensure our customers get the most out of our technology,” said Edgenet CEO Steve Proctor. “Each and every individual in this company took part in implementing these customer service initiatives, so we are especially thrilled to receive this American Business Award.”
 
The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. 
 
More than 3,400 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. Edgenet is one of four Tennessee companies, and one of only two Nashville-based companies, to be named a 2016 American Business Award winner.
 
“The judges were extremely impressed with the quality of entries we received this year. The competition was intense and every organization that has won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards.
 
Details about the American Business Awards and Stevie Award winners are available at www.StevieAwards.com/ABA.  
 
About Edgenet:
A Nashville-based company with a divisional office in Milwaukee, Wis., Edgenet is a Software as a Service (SaaS) company that provides retailers, distributors, websites and suppliers with the ability to manage and improve their product content. Edgenet’s Product Content Cloud (PCc), Made-to-Order (m2o) and Outdoor Projects (OdP) solutions help manufacturers, brands and retailers sell easier and sell more across all channels, anywhere, on any device, at any time. For more information, visit Edgenet.com.
 
About the Stevie Awards:
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
 
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