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Zendesk has been named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for the second consecutive year. Zendesk believes this recognition reflects its continued focus on AI that delivers outcomes that matter, meeting customers wherever they are.
Tate announces the Hyundai Tate Research Centre: Transnational’s programme for the year ahead. Launched in 2019, the Centre enables Tate to grow and develop art historical knowledge with individuals and organisations around the world, presenting a programme encompassing the Annual Symposium, seminars, performances and workshops.
• Virgin Australia will expand its exclusive Beyond Lounge network to Perth and invest in a significant refurbishment of its Brisbane domestic Lounge.
The renovation, which began in late 2023, was carried out in phases while the hotel remained open. The project includes a complete transformation of all guest rooms, the reception, social spaces, the restaurant À La Kämp, and the classic Kämp Bar.
SWISS is expanding its Airbus A350-900 operations and will introduce the new aircraft on its Zurich-Mumbai route from 15 December 2026. This will bring the new “SWISS Senses” long-haul travel experience to flights to India for the first time.
Four Seasons Resort Hualalai, recognized as Hawaii Island’s first and only AAA Five Diamond and Forbes Five-Star resort, awarded Two Michelin Keys, and Conde Nast Traveller ’s Triple Crown Award, invites guests to experience the magic of whale season through a curated collection of private ocean excursions, immersive marine encounters and family-friendly experiences.
In conjunction with Deepavali, AirAsia spread festive cheer at Kuala Lumpur International Airport Terminal 2 by surprising guests travelling on AirAsia flight AK 13 to Chennai with specially curated festive goodie bags ahead of their journey.
This festive season, Tivoli Hotels & Resorts welcomes guests to celebrate Christmas and New Year through a curated collection of experiences across some of Europe’s most captivating destinations.
Shiji, the global leader in hospitality technology, announced the findings of its Q3 2026 Guest Experience Benchmark, revealing that hotel reputation scores are improving, but what guests actually say about their stays is moving in the opposite direction.
Best Seller Publishing is proud to announce the release of “Nairobi’s Adventures in Kenya” by children’s author and science teacher Carol Tarpley Breece—a heartwarming middle-grade adventure that takes young readers on a journey through Kenya while teaching valuable lessons about kindness, courage, friendship, and helping others — available on Amazon for a special …
