Birdeye Earns Multiple Industry Awards

In a year marked by remarkable achievements, Birdeye, a leader in reputation and customer experience management, has garnered widespread acclaim for its outstanding use of generative AI, product innovation, marketing prowess, and commitment to fostering an exceptional workplace culture in 2023.

Major Awards and Industry Recognition

Birdeye’s industry leadership was recognized in the esteemed Cloud Awards*, where the company clinched the prestigious “Best Software as a Service” (USA-Enterprise) award, affirming its status as a pioneering force in cloud computing. Additionally, Birdeye received the “Best Use of Artificial Intelligence in Cloud Computing” accolade, underscoring its excellence in enterprise-level SaaS applications.

The rapid and extensive adoption of Birdeye’s groundbreaking BirdAI technology further illustrates the company’s innovation in 2023. BirdAI injects the Birdeye platform with over a dozen cutting-edge generative AI capabilities that enable multi-location businesses to produce content, refine messaging, decipher customer data, and make strategic decisions faster than ever before. Within the inaugural week of its launch, over 2,000 customers embraced BirdAI, attesting to its transformative impact for local businesses and brands.

Neeraj Gupta, Co-founder and President of R&D at Birdeye, reflected on the year’s success, stating: “2023 has marked an extraordinary chapter in Birdeye’s journey. The awards we’ve received, coupled with the swift embrace of BirdAI, are resounding endorsements of our team’s relentless drive for innovation. These accomplishments reflect not just our commitment but our leadership in shaping the future of industry solutions.”

Excellence in Marketing and Communication

Birdeye’s innovative approach extends to marketing strategies, as evidenced by various MarCom awards*. The company secured a Platinum Award for its comprehensive team effort in launching and implementing Birdeye View 2023.

Furthermore, Birdeye won a Gold Award for transforming the customer journey on social media, particularly LinkedIn, where it grew its audience from 86,968 to an impressive 272,940 followers in a year. This success is attributed to engaging content, including LinkedIn Live series, product feature announcements, employee spotlights, and over 150K happy customers.

Deepak Bahree, Chief Marketing Officer of Birdeye, shared his perspective, stating: “Our marketing successes in 2023, highlighted by our expanded LinkedIn presence and the highly successful Birdeye View conference with experts from Google and Microsoft, showcase our commitment to leading industry conversations. Birdeye View alone attracted over 3,500 registrants from more than 750 companies, and filled an unmet demand for credible insights into the evolving marketing landscape, particularly in the AI era. These achievements emphasize our dedication to connecting with and helping our audience.”

Fostering a Dynamic Workplace Culture

Equally notable is Birdeye’s vibrant workplace culture, which garnered significant recognition in 2023. The company recently eclipsed 1,000 employees world-wide and was named second on the list of Best Places for Women to Work by #GirlsClub* and ranked among the Highest-rated Private Cloud Companies to Work For.

Continued Growth and Expansion

This combination of product superiority, creative marketing, and a collaborative and dynamic workplace culture has propelled Birdeye’s rapid growth. The company was listed in Inc.5000 as one of America’s Fastest Growing Private Companies, following a prior announcement of reaching 100,000 customers and $100 million in revenue.

About Birdeye

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

* Cloud Awards, MarCom awards, #GirlsClub, Inc.5000 List

For a detailed overview of Birdeye’s recent achievements and awards, visit Birdeye Awards.

Contact Information

Ruchika Batra

Director

Birdeye

pr@birdeye.com