FedEx Expands International Connect Plus Service to the U.S. and Europe, Boosting Growth Opportunities for Asia’s SMEs

Federal Express Corporation, one of the world’s largest express transportation companies, is expanding FedEx® International Connect Plus (FICP), its international, day-definite, e-commerce shipping service. Already available for e-tailers to send shipments within Asia Pacific markets, the expanded service will now connect to destinations in the U.S. and Europe. Initially this service expansion will be available to e-tailers operating in China, Hong Kong SAR, and Japan, with other Asia Pacific markets being added later this year.

The expanded coverage of FICP is the company’s latest effort to support the growth of cross-border e-commerce from Asia to the U.S. and Europe. E-commerce sales in Asia are projected to reach $13,209 billion by 2030, growing at a CAGR of 17.6% from 2023 to 2030[1]. China and Japan continue to be the largest markets in the Asia Pacific region[2] with robust cross-border e-commerce activity, providing extensive business opportunities for SMEs. With this expansion, e-commerce merchants in these markets can now offer their customers an international shipping solution with prices that offer greater value, while ensuring most shipments will be delivered between two to three business days to the U.S. and Europe.

Key benefits of FICP for e-tailers and their customers include:

Greater value – The FICP allows businesses to enjoy greater savings at competitive day-definite transits and provide their customers greater value by matching attractive prices with their specific delivery needs.

Flexibility and control – Besides home delivery, the FICP service enables e-tailers to give their end customers the flexibility to pick up their package from hundreds of available pick-up locations, and the option to change delivery date and location.

Seamless Integration – Both online and offline shipping automation solutions are available for e-tailers to enjoy a paperless experience.

Peace of mind – FedEx extensive parcel tracking capabilities gives e-tailers and customers visibility throughout the entire delivery journey.

“FICP has been received enthusiastically by our e-commerce customers who value it as the optimal balance of expedited delivery and cost-effectiveness,” stated Salil Chari, senior vice president, Marketing & Customer Experience, Asia Pacific, FedEx. “At FedEx, we are focused on providing businesses with a comprehensive range of shipping solutions tailored to their specific requirements. The expansion of FICP, in conjunction with our other digital offerings, enhances our ability to support our customers and facilitate the continued growth of cross-border e-commerce from this dynamic region.”

FedEx provides end-to-end e-commerce solutions that make order fulfillment easy and efficient for merchants while providing convenience and reliability for customers receiving deliveries. It recently launched cross-border e-commerce handbooks for merchants looking to expand in China and Japan. FedEx Picture Proof of Delivery was introduced to bolster e-commerce residential deliveries, in the company’s continued efforts to digitize its services and improve the customer experience while supporting e-commerce growth in the region.

FICP also comes with the reliability of FedEx international, day-definite delivery service, coupled with its customs clearance expertise. It is further supported with capabilities including tracking, sending notifications to recipients, and flexible delivery options and visibility features via FedEx Delivery Manager® International.

To learn more about FedEx® International Connect Plus, please visit.

[1] Asia-Pacific E-commerce Market by Size, Share, Forecasts, & Trends Analysis (meticulousresearch.com)
[2] E-commerce in the Asia-Pacific region - statistics & facts | Statista