KLM-BCG partnership announces Singapore Airlines as new customer

KLM Royal Dutch Airlines (KLM) and Boston Consulting Group (BCG) announced that Singapore Airlines is leveraging Pathfinder, one of the AI-based tools in the comprehensive suite developed by KLM and BCG under their partnership to improve digital airline operations worldwide.

Pathfinder is a customizable, state-of-the-art solution based on artificial intelligence, machine learning, and advanced optimization. The solution for intelligent aircraft assignment optimization, that has been tailored to SIA’s needs, has allowed the airline to strengthen its operational resilience, improve on-time performance and utilize its aircraft resources more efficiently.

Pathfinder facilitates quicker data-driven decisions for Singapore Airlines, enabling us to optimize our operations, realize sustainability benefits from reduced fuel burn, and reduce flight disruptions as part of our commitment to providing a world-class experience to all our customers.

Tan Wei Qi, Divisional Vice President Operations Control at Singapore Airlines 

“Over the last six years, the KLM-BCG Partnership has established itself as the leading player in digital airline operations with unparalleled offerings in the market. As the needs of airlines evolve, we look forward to further collaboration with top carriers worldwide to support their digital transformation in operations. We’re delighted to partner with Singapore Airlines. 

Maarten Stienen, COO KLM and Dirk-Maarten Molenaar, Managing Director and Senior Partner at BCG

For more information about the KLM-BCG partnership: https://airlineoperations.ai/