Zain Iraq partners with Nokia to modernize network to enhance customer experience

To fuel Zain Iraq’s drive towards elevating its customer experience and network connectivity, the operator has entered a strategic partnership with Nokia to significantly upgrade and modernize its network capabilities across southern Iraq. This three-year initiative will leverage Nokia’s advanced microwave technology to boost Zain’s network performance, ensuring it can effectively manage the growing demand for data services.

Emre Gurkan, CEO of Zain Iraq, commented: [i"As a leading operator serving 19 million customers across the country, we strive to offer a great and efficient mobile customer experience. With the digital transformation driving demand for higher network capacities and the latest technologies, this agreement with leading global solution providers enables us to modernize our network infrastructure to overcome capacity limitations. Our aim is to not only resolve current challenges, but also to future-proof our network for future growth, catering for the country’s ever-growing young and data-savvy population"[/i]

Through this agreement, Zain Iraq aims to lay the groundwork for future innovations across the country catering to the anticipated surge in data usage driven by increasing customer needs.

Mikko Lavanti, Senior Vice President of Mobile Networks at Nokia MEA, added: “This deal underscores our strong local capabilities and expertise. By deploying our advanced microwave solutions, Zain Iraq will benefit from an optimized network that is ready to handle the demands of the future, including meeting the needs of its growing customer base.”

Zain Iraq will introduce Nokia’s high-capacity microwave solutions to its network, including the UBT-T XP version, offering one of the highest transmit power in the market. This technology reduces antenna sizes and tower load, delivering significant capital expenditure (CAPEX) and operational expenditure (OPEX) savings.