AirAsia stands firm in defending its reputation following MalaysiaNow apology, reaffirms commitment to transparency and accountability

AirAsia acknowledges and accepts the apology issued by MalaysiaNow for its misleading articles published in January 2022, which questioned the RM500 million loan it has secured from Danajamin Nasional Bhd. The articles, which were retracted after failing to present an accurate and balanced account, did not provide AirAsia the opportunity to clarify the facts or respond to the criticisms raised.

In light of this, AirAsia reaffirms its unwavering commitment to becoming the most communicative, responsive, and answerable brand in the region. As the company continues to grow and diversify, its primary focus remains on transparency and openness in all interactions with stakeholders, partners, and the media.

Bo Lingam, Group CEO of AirAsia Aviation Group, said: “While we accept MalaysiaNow’s apology, this incident underscores the critical importance of accuracy and fairness in journalism. AirAsia is not only committed to transparency but is also striving to become the most communicative and accountable brand in the region. We believe that reporting should be based on full facts and should provide all parties the opportunity to present their side of the story.”

He continued: “AirAsia has always upheld integrity in every aspect of our business operations. We stand by our actions and decisions, and we will always defend our reputation when it is unjustly called into question. Misleading reports that do not reflect the full picture are not only damaging but irresponsible. AirAsia Aviation Group, as part of Capital A Berhad, has weathered significant challenges and has emerged stronger because of the resilience and dedication of our people. We will always stand firm in defending our values and protecting the hard work that has built this company.”

AirAsia remains steadfast in its long-term commitment to transparency, accountability, and clear communication. The company is dedicated to ensuring that all stakeholders are kept informed and engaged at every step of its journey, reinforcing the brand’s reputation as one built on openness and integrity.

As AirAsia continues to evolve, it invites all media and partners to work collaboratively, upholding the same values of fairness and integrity that drive the company forward.