Goodcall Recognized by Twilio as Honoree for 2024 AI Startup Searchlight Awards

Goodcall, a leader in enterprise-grade voice AI solutions for business communication, is proud to announce its selection as one of 16 honorees in Twilio’s 2024 AI Startup Searchlight Awards.

This recognition celebrates Goodcall’s innovative use of Twilio’s multi-channel capabilities to transform customer engagement and deliver cutting-edge voice AI solutions for enterprises worldwide.

“This year’s honorees represent the true breadth of AI applications, spanning industries from healthcare and finance to real estate,” said Thomas Wyatt, President of Twilio Segment. “With 500+ applicants, it’s clear that startups like Goodcall are reimagining what customer engagement can be, and Twilio is proud to support this wave of innovation.”

Empowering Enterprises with Voice AI

Goodcall AI’s enterprise-grade voice AI solutions redefine how businesses communicate with customers, providing seamless, intelligent, and scalable interactions across industries. By leveraging Twilio’s multi-channel communication tools, Goodcall empowers organizations to:

• Enhance operational efficiency with intelligent voice automation.

• Deliver personalized customer experiences at scale.

• Drive actionable insights through advanced AI-driven analytics.

“We’re honored to be recognized by Twilio, a global leader in customer engagement, for our commitment to advancing business communication through AI,” said Bob Summers, CEO of Goodcall. “This award underscores our dedication to unlocking new possibilities for enterprises by integrating Twilio’s tools with our proprietary voice AI technology, which already helps more than 30,000 businesses achieve new levels of customer service and improved interactions.”

Celebrating Innovation in AI and Communications

The AI Startup Searchlight Awards highlight startups that are pushing boundaries in customer engagement through their creative and impactful use of Twilio’s communications platform, which includes Voice, Email, Messaging, and more.

The announcement coincides with Twilio’s 16th birthday celebration at SIGNAL London 2024, spotlighting a cohort of startups leveraging AI, large language models (LLMs), and big data to reimagine customer experiences.

The honorees were selected from a competitive pool of over 500 applicants. Each company’s entry was evaluated based on business impact, creativity, and the transformative use of AI with Twilio’s platform. The judging panel included Twilio leaders Thomas Wyatt, President of Twilio Segment; Inbal Shani, Chief Product Officer, Twilio Communications; Vanessa Thompson, VP of Revenue & Growth Marketing; Chiara Massironi, Head of Developer Network; and special guest judge Nnamdi Iregbulem, Partner at Lightspeed Venture Partners.

As part of the AI Startup Searchlight Awards, Goodcall will receive $10,000 in Twilio credits, a $5,000 retail tech gift card, and co-marketing opportunities to showcase its innovative solutions.

For more information about the AI Startup Searchlight Awards and this year’s honorees, visit Twilio’s blog at: https://www.twilio.com/en-us/blog/developers

About Goodcall

Founded in 2021 by former Google Speech AI leader Bob Summers, Goodcall is headquartered in Palo Alto, California. The company’s AI Phone Agent platform transforms how businesses manage customer calls, automating millions of conversations and ensuring that no customer opportunity is missed. Trusted by thousands of businesses and partners like Google, Microsoft, and Yelp, Goodcall delivers cutting-edge, natural, and responsive voice AI solutions that set a new standard in customer service for small and large in-house call centers. For more information, visit www.goodcall.com.

About Twilio

Today’s leading companies trust Twilio’s Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: www.twilio.com.

Contact Information

Danny Lannon

Head of Growth

Goodcall AI Inc.

danny@goodcall.ai