Introducing Riley AI: The First Personalized Product Insights Assistant
To help businesses decide what to build next, the platform recommends insights through automatically analyzing customer calls, research, and surveys
Riley AI, an AI-powered product insights assistant, today launched from stealth with $3 million in seed funding led by Vertex Ventures US, with participation from NextView Ventures, Hyphen Capital, and leading product angel investors. The company designed the platform with 500+ community members of user researchers, designers, and product managers. The company is now launching out of beta and taking new customers at: https://www.askriley.io/
Product Problems: Massive Data on New Products Go Untapped
Large businesses are sitting on mountains of untapped potential hidden within their data. Teams across product, research, sales, and marketing collect customer insights through surveys, interviews, support tickets, and usage analytics, yet these insights often remain siloed, scattered across different tools and departments. Without a unified way to analyze and connect these data points, opportunities to discover new product ideas or refine strategies slip through the cracks. This fragmented approach not only delays decision-making but also leaves companies vulnerable to competitors who can act faster on similar insights.
“Within weeks of integrating Riley, we started receiving meaningful recommendations on products to build next,” said Yujia Cao, Senior Research Manager at Kiwi. “As more data channels get integrated, I am confident their platform will only become more impactful for our product strategy.”
Riley AI: Helping Product Teams Understand and Act on Their Customer Data
Riley AI breaks down data silos by automatically analyzing all your customer insights—surveys, interviews, and usage data—in one unified platform. Powered by machine learning and industry best practices, Riley delivers actionable recommendations on what to build next, helping teams collaborate, prioritize with confidence, and execute faster. By transforming scattered data into clear, metrics-driven strategies, Riley empowers companies to innovate smarter and stay ahead of the competition.
“From day one, Riley has been a community driven project with the help of hundreds of product, design, and research leaders across the ecosystem,” stated Claudia Natasia, CEO and co-founder of Riley AI. “With this funding, we’re excited to integrate more data channels and build smarter AI capabilities, so we can be our customer’s closest advisor for product insights.”
Riley AI was co-founded by Claudia Natasia and Kevin Ma because of their passion to help brands make data-driven product decisions. The company was founded after Natasia previously led research, data science, and product teams across the Enterprise and Financial Technology space. Her product strategies led to multi-million dollars in revenue and a successful international acquisition. Natasia partnered with Ma after working closely with him in a previous role, following his time at Hubspot where he developed attribution products. Riley AI’s early product market fit, drew the backing of leading product executives as angel investors including Edith Harbaugh, Co-Founder of LaunchDarkly, Matt Doka, Co-Founder of Fivestars, Auzita Irani, Senior Research Manager at Google.
“Partnering with founders like Claudia and Kevin from day one is what makes venture capital exciting,” said Jonathan Heiliger, General Partner at Vertex Ventures US. “Riley isn’t just solving a pain point; it’s redefining how teams make decisions by transforming messy data into actionable clarity. Riley is the GPS for product insights, and I couldn’t be prouder to help bring this vision to life.”
Learn more and try Riley AI at: https://www.askriley.io/
About Riley AI
Founded in 2024, Riley AI is transforming how companies unlock growth by redefining product discovery. As a personalized Product Insights assistant powered by adaptive artificial intelligence, Riley simplifies understanding customer needs by automatically analyzing and prioritizing insights from diverse data sources. Riley delivers actionable recommendations on what to build next, enabling teams to collaborate seamlessly, prioritize with confidence, and execute faster. Learn more at: https://www.askriley.io/
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