Salesforce Advances Innovation in Education with Agentic AI

Today at the 2025 Education Summit, Salesforce unveiled the six organizations selected for the cohort of its Salesforce Accelerator – Agents for Impact. This initiative equips nonprofits and educational institutions with AI-powered solutions to enhance learning, expand access, and drive meaningful educational impact.

Why it matters: Students struggle to get the timely, personalized support they need to navigate school, including skills training, post-secondary planning, and early work experiences. In fact, according to Salesforce research, 56% of students lack 24/7 access to assistance for common questions.

By leveraging AI agents, educators can build more responsive, tailored, and efficient support systems, ensuring every student gets the help they need, when they need it. Salesforce’s research shows this can lead to better outcomes:

• 52% of higher-ed students would have been more likely to apply to a college or university if information was easier to find on the school’s website or digital channels.
• 1 in 3 higher-ed students would have liked to use an AI agent for faster admissions, program discovery, and standardized testing support during the admissions process.
• 77% of higher-ed students would use AI agents to help with school processes including time management, academic advising, and course registration.

By equipping education organizations with Agentforce, Salesforce’s platform for deploying autonomous AI agents, Salesforce is streamlining operations for teachers and counselors, enhancing learning experiences, and expanding pathways for student success. The six selected organizations and their Agentforce solutions include: 

• America on Tech prepares the next generation of technology leaders, but manually generating over 50 funder reports annually strains their small team. To address this, America on Tech is developing a grant reporting agent to automate report generation, answer data queries from fundraisers, and update funder records.
• Chicago Public Schools (Children First Fund) offers a high-quality, PK-12 digital curriculum co-developed with hundreds of Chicago teachers. Its digital format presents a unique opportunity to create an AI-powered agent that streamlines curriculum development, accelerates district-wide distribution of teacher-created materials, and enables more personalized student learning in the classroom.
• Genesys Works prepares high school students for post-secondary education and career success through skills training, paid work experiences, and mentorship. To enhance the internship matching process, the program is developing an agent to optimize placements, allowing staff to dedicate more time to building relationships with students and corporate partners.
• ImBlaze by Big Picture Learning connects students to work-based learning opportunities including internships; however, administrative burdens limit participation. To solve this, Big Picture Learning is building an internship coordinator agent to augment data curation, improve the search journey for students, and expand their career-ready experiences.
• InsideTrack empowers and advances all learners to achieve their educational and career goals through coaching. Coaches outreach to over 200,000 learners each year, making synthesizing rich case notes a challenge. To address this, InsideTrack is developing a data agent to automatically analyze trends, update records, and generate reports to provide coaches with actionable insights and to amplify the voice of the learner.
• Jobs for the Future (JFF) connects education and workforce leaders to expand access to quality jobs, but delivering quality technical assistance is often manual and time-consuming, requiring extensive knowledge retrieval and partner engagement tracking. JFF is developing a technical assistance agent to enhance its ability to develop tailored programs that support thriving communities of education and workforce practitioners and innovators.

Go deeper: Participating organizations in the accelerator will collectively receive $2 million in grants and a two-year technology grant for donated Salesforce products to support their solutions. Additionally, the organizations will receive:

• Six months of intensive coaching from Salesforce experts and pro bono volunteers.
• 12 months of one-on-one consulting access on topics ranging from generative AI, product design, and solution architecture. 

These efforts build on Salesforce’s earlier commitments:

• This is the sixth accelerator Salesforce has launched since 2022. It builds on a body of programming focused on sourcing innovative ideas and providing organizations with critical support in the areas of AI, education, climate action, and nature. 
• To date, Salesforce has committed $9 million to help organizations scale impactful solutions through its accelerator program. For example, last year College Possible developed an Agentforce solution to guide college coaches to better serve students with resources and deadlines, including financial aid application processes, with 24/7 access to agents to answer questions and escalate issues.

AI is already transforming education, and AI agents have the potential to drive even greater impact by improving learning outcomes and reducing teacher workload. - Ron Smith, VP of Philanthropy at Salesforce

Soundbites:

• “AI is already transforming education, and AI agents have the potential to drive even greater impact by improving learning outcomes and reducing teacher workload. Through this accelerator, organizations will leverage Agentforce solutions to deliver personalized learning experiences for every student, while giving educators the tools to focus on what they do best: teaching. We’re proud to support these organizations in using AI to better prepare students for the jobs of the future.” – Ron Smith, VP of Philanthropy at Salesforce
• “Chicago Public Schools is committed to providing a high-quality, future-ready education for all students. Through the Salesforce accelerator, we are equipping our curriculum designers – the architects of our Skyline digital curriculum – with AI-powered tools to improve efficiency and innovation. Using a human-in-the-loop approach, our curriculum co-design agent will streamline development, ensure alignment with Chicago-specific standards, and keep content dynamic while preserving designers control and expertise. This partnership allows us to scale innovation and better support teaching and learning across the district.” – Lorne Rodriguez, Manager of Enterprise Generative AI, Chicago Public Schools
• “Our mission is to drive transformation of the U.S. education and workforce systems to expand access to quality jobs. Through the Salesforce accelerator, we are leveraging Agentforce to transform how we deliver technical assistance. The new technical assistance agent will help us automate time-intensive processes, enhance our tailored programming, and augment our staff’s expertise and coaching – allowing us to scale our impact and better support our partner organizations driving economic advancement.” – Tiffany Hsieh, Director of Innovation Programs, Jobs for The Future